UX in Libraries: A Structured Introduction
Friday, 31 July 2015
A practical overview of user experience principles and how they apply to library services, helping staff understand and improve the way patrons interact with their spaces and systems.
Latest articles, insights, and updates on library marketing
Friday, 31 July 2015
A practical overview of user experience principles and how they apply to library services, helping staff understand and improve the way patrons interact with their spaces and systems.
Thursday, 20 August 2015
A look at Strikingly, a simple website-building platform, and its potential for quickly creating attractive pages for library conferences and one-off events.
Thursday, 30 July 2015
Three workshops were announced: a Digital Marketing toolkit session in York on 4 September 2015, a Presentation skills workshop in York on 11 September 2015, and a Presentation skills workshop in Manchester on 16 October 2015.
Tuesday, 19 June 2012
A bold library campaign used reverse psychology — threatening to burn books — to rally community support. The post explores how bravery-based librarianship can yield remarkable results when libraries take creative risks.
Monday, 18 June 2012
An interview discussing the MyLanguage Project and its YouTube campaign, including usage statistics and lessons for libraries reaching multilingual audiences through video.
Monday, 21 May 2012
A shareable infographic from eMarketing Solutions breaks down email marketing best practices, with a note that Alison Wallbutton's case study in the Toolkit book covers the topic specifically for libraries.
The Library Marketing Toolkit blog is a curated space where library professionals can explore practical strategies to promote their services and collections. Each post is designed to offer actionable advice rather than abstract theory, drawing on real-world experiences from libraries of all sizes. Topics range from social media engagement and email campaigns to event planning and community outreach. The goal is to help librarians build visibility, connect with patrons, and demonstrate the value of their institutions in a crowded information landscape. Whether you are new to marketing or looking to refine your approach, the blog provides a steady stream of ideas to inspire your next initiative.
One recurring theme in the blog is the importance of understanding your audience. Successful library marketing begins with knowing who your patrons are, what they need, and how they prefer to receive information. Posts often explore techniques such as user experience research, ethnographic observation, and simple surveys to gather insights. By tailoring messages and channels to specific community segments, libraries can move beyond generic announcements and create meaningful touchpoints. This audience-first mindset transforms marketing from a one-way broadcast into a genuine conversation, building trust and encouraging repeat engagement with library programs and resources.
Social media remains a powerful tool for library marketing, and the blog frequently covers best practices for platforms like Twitter, Facebook, and Pinterest. The focus is on structured, consistent posting rather than sporadic updates. Topics include scheduling content, using visuals effectively, and crafting tweets that invite interaction. The blog also highlights the value of sharing user-generated content and celebrating patron successes. By maintaining an active and authentic social media presence, libraries can extend their reach beyond physical walls, attract new audiences, and reinforce their role as vibrant community hubs.
Event promotion is another core area explored in the blog. From author talks and workshops to reading challenges and training sessions, libraries host a wide variety of programs that deserve strong marketing support. Posts offer guidance on creating compelling event descriptions, choosing the right promotional channels, and building anticipation through countdowns and teasers. The blog also discusses the importance of post-event follow-up, including sharing highlights and gathering feedback. Effective event marketing not only boosts attendance but also strengthens the library's reputation as a dynamic, responsive organization that meets the evolving interests of its community.
The blog also emphasizes the value of professional development and skill-building for library marketers. Many posts share insights from conferences, webinars, and training workshops, helping readers stay current with emerging trends and tools. Topics such as email marketing, content creation, and analytics are broken down into digestible lessons. The blog encourages a culture of experimentation, where small-scale campaigns can be tested and refined before wider rollout. By investing in their own marketing skills, library professionals can drive more impactful campaigns, secure greater institutional support, and ultimately ensure that their libraries remain essential and visible in the communities they serve.